Multifaceted Data Entry & Customer Support Specialist

Job ID: 38108094

Budget: $2 – $8 USD

I'm seeking a professional with exceptional data management and customer after-sales support skills. The selected candidate will be expected to perform the following tasks:

Data Entry Tasks:
- Data cleaning and organization.
- Creating and managing spreadsheets.
- Conducting data verification and quality control on all data sets.

After-Sales Support:
- Managing product troubleshooting.
- Overseeing and tracking customer orders.
- Handling customer returns and exchanges.

Tools Utilized:
- Excel for data handling.
- Communication via WhatsApp and Facebook for customer support services.

The ideal candidate should be proficient in Excel and comfortable using social media platforms such as WhatsApp and Facebook. Previous experience in data entry and customer support roles are highly appreciated.