Enhancing Phone & Email Customer Service
Budget: $750 – $1,500 SGD
I'm seeking a skilled freelancer to help optimize my customer service through phone and email channels. While I currently have a small team of 1-5 agents, I believe we can streamline our efforts and improve our customer's experience.
Ideal Skills:
- Excellent phone and email communication
- Familiarity with customer service tools, specifically Zendesk, Freshdesk, and Salesforce Service Cloud.
- Experience in managing and improving small customer service teams
Please note the job does not.require a specific tool, I'm open to recommendations. Apply if you have the knack for enhancing customer service.
Ideal Skills:
- Excellent phone and email communication
- Familiarity with customer service tools, specifically Zendesk, Freshdesk, and Salesforce Service Cloud.
- Experience in managing and improving small customer service teams
Please note the job does not.require a specific tool, I'm open to recommendations. Apply if you have the knack for enhancing customer service.