Daily Customer Support & Excel Admin
Budget: ₹400 – ₹750 INR
I need a capable freelancer to support daily customer inquiries and manage Excel tasks for my company.
Key Responsibilities:
- Daily Email Handling: You will need to manage and respond to customer inquiries through our Gmail account. This requires excellent written communication skills and a knack for customer service.
- Excel Work: You'll also be tasked with managing Excel data entry and analysis. This could include updating customer records, tracking key metrics, and creating reports.
Key Skills:
- Proficiency in Gmail: Previous experience with customer support through Gmail is preferred.
- Excel Proficiency: You should be comfortable with Excel and able to carry out tasks such as data entry, analysis, and report generation.
- Customer Service: Strong customer service skills are essential as you'll be handling customer inquiries.
- Time Management: Given the daily nature of this role, good time management skills are crucial.
The ideal candidate will have a combination of strong communication skills, Excel proficiency, customer service experience, and the ability to work autonomously.
Key Responsibilities:
- Daily Email Handling: You will need to manage and respond to customer inquiries through our Gmail account. This requires excellent written communication skills and a knack for customer service.
- Excel Work: You'll also be tasked with managing Excel data entry and analysis. This could include updating customer records, tracking key metrics, and creating reports.
Key Skills:
- Proficiency in Gmail: Previous experience with customer support through Gmail is preferred.
- Excel Proficiency: You should be comfortable with Excel and able to carry out tasks such as data entry, analysis, and report generation.
- Customer Service: Strong customer service skills are essential as you'll be handling customer inquiries.
- Time Management: Given the daily nature of this role, good time management skills are crucial.
The ideal candidate will have a combination of strong communication skills, Excel proficiency, customer service experience, and the ability to work autonomously.