Event & Client Engagement Coordinator - REMOTE
Budget: $750 – $1,500 USD
EVENTS & CLIENT MANAGEMENT COORDINATOR
We are looking for a person who is native, bilingual or who has an advanced level of English (both written and spoken) and has experience in Event Coordination to join our team
In this role, you will be in charge of organizing and coordinating all aspects of three upcoming events, including setting dates, liaising with suppliers (hotels, restaurants, photographers, etc.), and managing communication with 800+ international clients. Key duties involve ensuring event preparations are on track, assisting with registrations and bookings, providing client support, and handling administrative tasks such as printing documents, organizing badges, and updating social media. Your role will ensure smooth logistics and successful event execution.
This role requires an in-depth knowledge of English as well as experience in Events Organization and Customer Service.
We offer a diverse, supportive and highly collaborative team working environment, so this will be a really good opportunity for someone who aims to learn and grow their customer service career.
Job type Description
Job Type: Events Coordinator
Schedule: Full time: Monday to Friday 8 hours shift – from 9.00 am to 6.00 pm (Central European time)
Duties and Responsibilities
- Coordinate all aspects of three upcoming events, ensuring all involved parties (suppliers, staff, clients) are aligned with their roles and timelines.
- Set event dates and times and coordinate with suppliers (hotels, restaurants, photographers/videographers, tourism agencies, etc.).
- Contact 800+ customers from diverse countries via phone and email, and perform weekly follow-ups to ensure all preparations are on track and clients' needs are met.
- Assist clients with event registrations, hotel bookings, photo uploads, and any additional information needed for the events.
- Inform participants about the three Annual Meetings and ensure they are well-prepared for the event.
- Assist with social media management by helping with publications on Facebook, YouTube, LinkedIn, Twitter, Instagram.
- Perform administrative tasks such as printing documents, organizing badges, uploading photos to social media platforms, preparing invoices, and creating WhatsApp groups.
- Support logistical coordination and other event-related tasks to ensure smooth execution of the events.
Desired Skills & Experience
Minimum Qualifications
- Native, bilingual, or advanced proficiency in English (both written and spoken).
At least 2 years of experience in Event Coordination and Customer Service.
Core Competency Requirements
- Highly organized with exceptional attention to detail.
- Basic computer skills: Microsoft Office, Internet, social media, online platforms
- English and Spanish communication skills
- Strong social and communication skills
- Strong problem-solving skills and ability to think on your feet in high-pressure situations.
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
Others:
- Logistics sector knowledge is a plus
- Creative and good presentation skills
- Proactive attitude with the ability to anticipate client needs and address issues before they arise.
Compensation & Benefits
• Fix monthly salary: 800 euros per moth
• Remote Work: Remote setup with working hours set by the company.
• Professional Development: Ongoing training and potential for career growth within FFNS.
• Global Exposure: Connect with freight forwarders and logistics companies from around the world.
We are looking for a person who is native, bilingual or who has an advanced level of English (both written and spoken) and has experience in Event Coordination to join our team
In this role, you will be in charge of organizing and coordinating all aspects of three upcoming events, including setting dates, liaising with suppliers (hotels, restaurants, photographers, etc.), and managing communication with 800+ international clients. Key duties involve ensuring event preparations are on track, assisting with registrations and bookings, providing client support, and handling administrative tasks such as printing documents, organizing badges, and updating social media. Your role will ensure smooth logistics and successful event execution.
This role requires an in-depth knowledge of English as well as experience in Events Organization and Customer Service.
We offer a diverse, supportive and highly collaborative team working environment, so this will be a really good opportunity for someone who aims to learn and grow their customer service career.
Job type Description
Job Type: Events Coordinator
Schedule: Full time: Monday to Friday 8 hours shift – from 9.00 am to 6.00 pm (Central European time)
Duties and Responsibilities
- Coordinate all aspects of three upcoming events, ensuring all involved parties (suppliers, staff, clients) are aligned with their roles and timelines.
- Set event dates and times and coordinate with suppliers (hotels, restaurants, photographers/videographers, tourism agencies, etc.).
- Contact 800+ customers from diverse countries via phone and email, and perform weekly follow-ups to ensure all preparations are on track and clients' needs are met.
- Assist clients with event registrations, hotel bookings, photo uploads, and any additional information needed for the events.
- Inform participants about the three Annual Meetings and ensure they are well-prepared for the event.
- Assist with social media management by helping with publications on Facebook, YouTube, LinkedIn, Twitter, Instagram.
- Perform administrative tasks such as printing documents, organizing badges, uploading photos to social media platforms, preparing invoices, and creating WhatsApp groups.
- Support logistical coordination and other event-related tasks to ensure smooth execution of the events.
Desired Skills & Experience
Minimum Qualifications
- Native, bilingual, or advanced proficiency in English (both written and spoken).
At least 2 years of experience in Event Coordination and Customer Service.
Core Competency Requirements
- Highly organized with exceptional attention to detail.
- Basic computer skills: Microsoft Office, Internet, social media, online platforms
- English and Spanish communication skills
- Strong social and communication skills
- Strong problem-solving skills and ability to think on your feet in high-pressure situations.
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
Others:
- Logistics sector knowledge is a plus
- Creative and good presentation skills
- Proactive attitude with the ability to anticipate client needs and address issues before they arise.
Compensation & Benefits
• Fix monthly salary: 800 euros per moth
• Remote Work: Remote setup with working hours set by the company.
• Professional Development: Ongoing training and potential for career growth within FFNS.
• Global Exposure: Connect with freight forwarders and logistics companies from around the world.