Dynamics 365 Lead Developer

Job Title: Microsoft Dynamics 365 Lead Developer (CE,C1,sales modules) (voice support)
Duration: 8 Hours
Budget: ₹70K – ₹80K
Start Date: Immediate
Job Description
We are looking for an experienced Microsoft Dynamics 365 Lead Developer with strong expertise in Dynamics 365 Customer Engagement (CE), Customer Insights (CI), and Sales modules. The candidate will be responsible for designing, implementing, and optimizing Dynamics 365 solutions while leading the production support team and managing integrations.
Key Responsibilities
Design, configure, and customize Dynamics 365 CE, CI, and Sales modules based on business requirements.
Collaborate with stakeholders to analyze requirements and implement scalable solutions.
Lead the development and production support team for Microsoft Dynamics CRM 365.
Manage integrations using SSIS, Azure Data Factory, APIs, and ETL tools.
Develop and manage Power Platform components including Power Apps, Power Automate, and Power BI.
Support data migration, cleansing, and transformation processes.
Troubleshoot and resolve issues related to Dynamics 365 applications and integrations.
Perform ticket triaging, stakeholder coordination, and team guidance for production support.
Document technical designs, architecture, and solution guidelines.
Follow Microsoft best practices and stay updated with Dynamics 365 and Azure services.
Required Skills
6+ years of experience in Microsoft Dynamics 365 CE and Sales modules.
Strong knowledge of Customer Insights and customer data platforms.
Experience customizing Dynamics 365 using JavaScript, Plugins, and Power Automate.
Hands-on experience with .NET, APIs, SSIS, and Azure Data Factory for integrations and ETL processes.
Experience with Dataverse, Common Data Model, and Power Platform.
Strong understanding of CRM data structures, workflows, and security models.
Experience leading Dynamics 365 production support teams and handling ticket triaging.
Excellent communication and stakeholder management skills.
Preferred Skills
Microsoft Certifications in Dynamics 365 or Power Platform.
Experience with Azure Logic Apps, Azure Functions, or Azure Synapse.
Knowledge of customer analytics and journey mapping.
Experience working in Agile/Scrum environments.
If interested, please share your availability for the 8-hour engagement.