Peoplesoft Consultant from India (to work in US Shift)
Budget: $15 – $25 USD
This is a 3-6 months remote opportunity and the successful applicant will be based in India.
There is a potential for a full-time conversion based on the performance.
US hours shift (Would start from 5:30 pm or 6:30 pm IST based on day light savings).
Does customer service excite you? Are you looking for an opportunity that provides continuous learning and be part of dynamic team? Our customer is looking for a passionate person with ERP and technical expertise to be the next member of their growing team!
Responsibilities :
First line of support for our customers
Primary resource for performing product installations
Primary resource for performing ERP Firewall™ implementations
Primary resource for troubleshooting customer issues and engaging with developers on issue replication and resolution when needed
Primary resource for supporting customer migrations, post-database refreshes, and go-lives
Gathering and analyzing logs and other data and Identifying the root source of issues
Making customer configuration changes, when the issue can be resolved as such
Creating reproducible test cases for developers when needed
Updating product documentation and troubleshooting guides
Developing configuration pages for our products and test script
Skills And Experience :
Candidate will have a strong background in ERP, PeopleSoft
Candidates will have strong development and problem-solving skills and an exceptional ability to communicate highly technical concepts to any audience
Strong customer service skills and orientation
Excellent problem solving and communication skills
A team player with strong desire to learn new things
Experience with version control systems
A minimum of 3-5 years of ERP application development and implementation experience,
A minimum of 2-4 years of experience writing new, and troubleshooting existing, SQL for a widely used relational database (e.g. Oracle, SQL Server, DB2, Sybase)
There is a potential for a full-time conversion based on the performance.
US hours shift (Would start from 5:30 pm or 6:30 pm IST based on day light savings).
Does customer service excite you? Are you looking for an opportunity that provides continuous learning and be part of dynamic team? Our customer is looking for a passionate person with ERP and technical expertise to be the next member of their growing team!
Responsibilities :
First line of support for our customers
Primary resource for performing product installations
Primary resource for performing ERP Firewall™ implementations
Primary resource for troubleshooting customer issues and engaging with developers on issue replication and resolution when needed
Primary resource for supporting customer migrations, post-database refreshes, and go-lives
Gathering and analyzing logs and other data and Identifying the root source of issues
Making customer configuration changes, when the issue can be resolved as such
Creating reproducible test cases for developers when needed
Updating product documentation and troubleshooting guides
Developing configuration pages for our products and test script
Skills And Experience :
Candidate will have a strong background in ERP, PeopleSoft
Candidates will have strong development and problem-solving skills and an exceptional ability to communicate highly technical concepts to any audience
Strong customer service skills and orientation
Excellent problem solving and communication skills
A team player with strong desire to learn new things
Experience with version control systems
A minimum of 3-5 years of ERP application development and implementation experience,
A minimum of 2-4 years of experience writing new, and troubleshooting existing, SQL for a widely used relational database (e.g. Oracle, SQL Server, DB2, Sybase)