Face-to-face user interview (only 1 hour) for "Honest Card" in Jakarta

Job ID: 37958567

Budget: $30 – $250 USD

Needs to hire 2 Freelancers
Position: User Experience Interview Participant
Location: AYANA Midplaza Jakarta (Jl. Jenderal Sudirman No.Kav 10-11, RT.10/RW.11, Karet Tengsin, Kecamatan Tanah Abang, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10220, Indonesia)
Date: Tuesday, 24 April 2024
Compensation: $50 USD, including travel expenses and tax
Duration: 1-hour interview plus additional time for follow-up questions as needed

[About the Interview]
We are conducting a study on the user experience of "Honest Card," (credit card and app), and are in search of individuals who regularly use this app for their financial activities. The goal of our interview is to gain insights into your daily use of the Honest Card, focusing on functionality, ease of use, and comparison with other credit cards.
Website:https://www.honest.co.id/

[Ideal Candidate Profile]
Experience with Honest Card: You should have used Honest Card to purchase goods at least twice.
Communication Skills: Fluent in English, with the ability to articulate your experiences and comparisons with other credit cards.
Technical Requirements: Willingness to share screen recordings of your interactions with the Honest Card app and discuss your transaction history.

[Application Requirements]
To apply, please include the following information in your application:

1. Gender
2. Age
3. Occupation
4. Monthly Income
5. Preferred Time for Interview (8AM, 9AM, 10AM, 11AM)
6. Screenshot as proof of being a frequent user of the Honest Card

[Confidentiality Assurance]
We guarantee that all information collected during the interview process will be held in the strictest confidence. None of your personal details or feedback will be shared with Honest Card or any third-party entities. We value your honest and candid feedback.

[Additional Information]
Interviewer: A Japanese male in his 30s

[Expected Questions]
1. How were you introduced to Honest Card?
2. What motivates you to use Honest Card, instead of other credit cards, debit cards, QRIS and cash?
3. Are there any other credit cards you utilize? If so, which ones?