3CX CFD Specialist for Call Flow Automation -- 2
Budget: $10 – $30 AUD
I'm in need of a proficient 3CX CFD Integration Specialist. The main tasks involve designing, developing, and implementing a sophisticated call flow using the latest 3CX Call Flow Designer (CFD). The goal is to automate the extraction and emailing of detailed call information.
Key requirements include:
- Extracting comprehensive call details: This includes call date/time, originating and receiving users (including extension numbers), and a detailed call transcript to be included in the email body.
- Utilizing Microsoft Azure Speech Service: The call flow will employ this specific voice-to-text translation engine.
- Integrating with ConnectWise Manage: The call flow should extract additional contact details, specifically client name, client phone number, and client email address.
Ideal candidates should be experienced with 3CX CFD, have a solid understanding of Microsoft Azure Speech Service, and have prior experience with ConnectWise Manage integration. Good attention to detail is a must, as the project involves working with intricate call details and automating their extraction and emailing.
Key requirements include:
- Extracting comprehensive call details: This includes call date/time, originating and receiving users (including extension numbers), and a detailed call transcript to be included in the email body.
- Utilizing Microsoft Azure Speech Service: The call flow will employ this specific voice-to-text translation engine.
- Integrating with ConnectWise Manage: The call flow should extract additional contact details, specifically client name, client phone number, and client email address.
Ideal candidates should be experienced with 3CX CFD, have a solid understanding of Microsoft Azure Speech Service, and have prior experience with ConnectWise Manage integration. Good attention to detail is a must, as the project involves working with intricate call details and automating their extraction and emailing.