Telephone Customer Service Representatives

Job ID: 35165508

Budget: €6 – €12 EUR

Budget per hour is only a PLACEHOLD.

EVQL is the premier HR outsourcing gateway for law services.

Currently hiring Customer Service Representatives for legal counseling services.
All applications selected for the interview stage, shall have to undergo a multiple-stage interview, including two video interviews.

WE SEEK PEOPLE (not contact centers) THAT:

→ Have impeccable English speaking skills.
(We do not encourage people with heavy accents to bid)

→ Are proactive, professional in the way they speak and present themselves;

→ Have (extensive) experience in the field of customer service;

→ Are customer oriented and goal driven.


TCSR DESCRIPTION:

→ The main scope of the TCSR position is to handle customer communication, handling their concerns and relaying developments as well as noting their concerns and escalading them to superior levels.

→ Your duty is to provide the best customer service possible while meeting the performance targets.


FINANCIAL PACKAGE:

→ The entry level TCSR staff are paid at a fixed rate of 77-80 Euros per Hours.
→ The fixed rate is enhanced by a Monthly and Quarterly bonus, which is calculated based on the number of customers * customer feedback score / TTS Score.

We wish to remind you that this job is addressed only to individual professionals and we strongly discourage call-contact-centers from bidding as we do not deal with contact centers.

Kindly start your bid with the key-word: STARTKEY