Office 365 Training for Mixed Group

I need a comprehensive training session on troubleshooting and installing Office 365, tailored for a mixed group of beginners. The session should be designed to cover both the installation process and troubleshooting issues, ensuring participants gain a balanced understanding of the platform.

Ideal Skills and Experience:
- Strong knowledge of Office 365
- Experience in training mixed groups
- Ability to simplify complex concepts for beginners
- Patience and excellent communication skills

Please provide a detailed plan and timeline for the training.