Support Email Handle Setup
Budget: ₹100 – ₹400 INR
I need a dedicated email handle configured exclusively for customer support traffic. The address must be created on my domain, fully authenticated (SPF, DKIM, DMARC) and tested so every inbound message lands safely in-box rather than spam.
Once the mailbox is live, I want it integrated with our existing helpdesk software. I’ll confirm the exact platform with you once the project begins, but please be ready to connect it to a typical cloud helpdesk such as Zendesk, Freshdesk, or Zoho Desk through either native connectors or IMAP/SMTP routing.
Deliverables
• New support@-style mailbox created and verified on the domain
• Email authentication records added and propagating correctly
• Connection established between the mailbox and the helpdesk workspace, with tickets automatically generated from incoming emails
• Quick test of inbound and outbound flow to confirm everything works
I’ll provide DNS access, domain registrar credentials, and helpdesk admin rights. If you have completed similar setups before and can turn this around quickly while keeping messages deliverable and the integration clean, let’s get started.
Once the mailbox is live, I want it integrated with our existing helpdesk software. I’ll confirm the exact platform with you once the project begins, but please be ready to connect it to a typical cloud helpdesk such as Zendesk, Freshdesk, or Zoho Desk through either native connectors or IMAP/SMTP routing.
Deliverables
• New support@-style mailbox created and verified on the domain
• Email authentication records added and propagating correctly
• Connection established between the mailbox and the helpdesk workspace, with tickets automatically generated from incoming emails
• Quick test of inbound and outbound flow to confirm everything works
I’ll provide DNS access, domain registrar credentials, and helpdesk admin rights. If you have completed similar setups before and can turn this around quickly while keeping messages deliverable and the integration clean, let’s get started.