Sales Funnel Retention Enhancement

I’m looking to lift overall revenue by tightening the retention stage of my existing sales funnel. The top and middle of the funnel are already performing to target, but too many buyers are slipping away after their first purchase.

Here is what I need:
• A quick audit of the current post-purchase flow (emails, on-site messaging, offers).
• Data-driven recommendations that can realistically be implemented within the next two weeks.
• Copy, creative tweaks, or automation logic that keep customers engaged and coming back.
• Clear success metrics so we can measure lift in repeat orders and lifetime value.

You’ll have access to my email platform (Klaviyo), Shopify analytics, and previous campaign data. Any changes should be documented so I can track what was done and why. Once the revised flow is live, I’d like a short monitoring period with optimisation notes.

If you’ve turned one-time buyers into loyal customers before, I’d love to hear how you’d approach this project and see examples of retention flows you’ve built.