Omnisend Flow Audit & Rebuild

I run a wellness e-commerce store selling prebiotic supplements. 14K+ email/SMS subscribers, 70% repeat customer rate. Email has been a major revenue driver but performance dropped 35% this year due to list stagnation.

I need an Omnisend specialist to audit and rebuild my email/SMS automations.

What I need:
• Audit current Omnisend account - find what's broken and what's missing
• Rebuild these flows with email + SMS:
– Welcome Series (for new subscribers)
– Abandoned Cart
– Post-Purchase with review requests
– Win-Back for customers gone 60-90 days
– Replenishment reminders (consumable product, ~30 day cycle)
• Set up proper segments: new, engaged, at-risk, VIP, lapsed
• WRITE ALL EMAIL COPY AND CONTENT - inspirational wellness tone, empowering not salesy
• Design email templates or work with my brand assets
• SMS copy for high-intent flows (cart abandonment, win-back)

What success looks like:
• Flows live and tested within 3-4 weeks
• Revenue from email improves within 60 days
• Clear reporting I can track myself

To apply - answer these 3 questions:
1. How many Omnisend accounts have you personally built flows for? (Not Klaviyo - Omnisend specifically)
2. Share ONE case study with actual conversion numbers from a store you worked on
3. What's your approach for a Welcome Series that converts new subscribers who don't know the brand yet?

If your proposal doesn't answer all 3 questions, I'll assume it's auto-generated and skip it.