Personal Assistant for Daily small tasks Emails and call handler
Budget: $2 – $8 USD
I’m looking for a reliable assistant who can step in during U S A business hours and take day-to-day communication off my plate. Your core focus will be two things:
• Answering and routing incoming phone calls so every customer inquiry is acknowledged promptly and professionally.
• Monitoring multiple inboxes, drafting or sending replies, and keeping me updated on anything that needs my personal attention. Most messages are customer-support related, with a smaller share of internal coordination.
Because every call or email is, in effect, a customer inquiry, I need someone who enjoys talking to people, writes clear English, and can follow simple escalation rules. You’ll log interactions, note follow-ups, and flag anything time-sensitive. Experience with Google Workspace, basic VoIP or soft-phone tools, and a calm phone presence will make the transition smoother.
Right now I’m not assigning full management of the Google Business listing, but if you already know that platform it could become part of the role later.
You must be available during standard U S time zones (I’m on Eastern) Monday through Friday. Let me know your typical daily availability, the tools you’re comfortable with, and how you stay organized when volumes spike.
• Answering and routing incoming phone calls so every customer inquiry is acknowledged promptly and professionally.
• Monitoring multiple inboxes, drafting or sending replies, and keeping me updated on anything that needs my personal attention. Most messages are customer-support related, with a smaller share of internal coordination.
Because every call or email is, in effect, a customer inquiry, I need someone who enjoys talking to people, writes clear English, and can follow simple escalation rules. You’ll log interactions, note follow-ups, and flag anything time-sensitive. Experience with Google Workspace, basic VoIP or soft-phone tools, and a calm phone presence will make the transition smoother.
Right now I’m not assigning full management of the Google Business listing, but if you already know that platform it could become part of the role later.
You must be available during standard U S time zones (I’m on Eastern) Monday through Friday. Let me know your typical daily availability, the tools you’re comfortable with, and how you stay organized when volumes spike.