Person to answer telephone and send email

I am looking for a freelancer who can handle incoming calls and emails for my business. Here are the details:

Expected volume of calls and emails:
- Low (1-10 per day)

Responsiveness:
- Immediate response required

Customer service experience:
- Some experience required

Skills and experience needed:
- Strong communication skills to effectively handle phone calls and emails
- Ability to provide prompt and professional customer service
- Familiarity with the products/services offered by my business
- Good organizational skills to manage and prioritize incoming calls and emails
- Ability to handle customer inquiries, resolve issues, and provide appropriate solutions

If you have prior experience in customer service and are able to respond in real-time to customer calls and emails, please apply for this project.