Music Administrator - Email Handling, Appointment, and Scheduling
Budget: $15 – $25 USD
We need someone who is very fast at computers to help with classical music administration for an online music conservatory and international music festival. The ideal candidate needs to have at least a little classical music or artistic background and is willing to pitch in on whatever task is needed, has a “no job too small” attitude and is detail-oriented, organized and a strong communicator.
Tasks include email handling using Microsoft Outlook through Microsoft Exchange, possibly sending and answering hundreds of emails daily. The candidate will need to send and answer emails following specific processes. Many emails will be prepared and proofed with the team.
Customer service email experience is a must, strong English language and communication skills, proofreading, and mastery of grammar are important, as well as a likable personality. Candidate will need to work with the Calendly Program to add appointments or events, and prepare for the Music Director or other Staff.
Preparing the schedule includes providing a link to a digital calendar on Calendly, being in communication with staff via text or email, working on Google Calendar to block off unavailable time each week that we are working on specific projects, or scheduling appointments back and forth by email if the person needing the appointment does not know how to use the digital calendar.
The candidate must be able to analyze problem situations and adapt and learn from them. They will need to distinguish and follow through with specific action items in emails.
Deliverables include sending and replying fast to emails, data entry in databases like Google Docs or Excel. The candidate will be working with Artist Faculty, students, parents, staff, and other guest artists.
The amount of time per week for emails varies, since the company goes through very busy seasonal periods for weeks or months at a time, to more quiet months during the year.
We are also looking for someone who can answer customer service calls, so if you have experience working phones, then please let us know as well.
Tasks include email handling using Microsoft Outlook through Microsoft Exchange, possibly sending and answering hundreds of emails daily. The candidate will need to send and answer emails following specific processes. Many emails will be prepared and proofed with the team.
Customer service email experience is a must, strong English language and communication skills, proofreading, and mastery of grammar are important, as well as a likable personality. Candidate will need to work with the Calendly Program to add appointments or events, and prepare for the Music Director or other Staff.
Preparing the schedule includes providing a link to a digital calendar on Calendly, being in communication with staff via text or email, working on Google Calendar to block off unavailable time each week that we are working on specific projects, or scheduling appointments back and forth by email if the person needing the appointment does not know how to use the digital calendar.
The candidate must be able to analyze problem situations and adapt and learn from them. They will need to distinguish and follow through with specific action items in emails.
Deliverables include sending and replying fast to emails, data entry in databases like Google Docs or Excel. The candidate will be working with Artist Faculty, students, parents, staff, and other guest artists.
The amount of time per week for emails varies, since the company goes through very busy seasonal periods for weeks or months at a time, to more quiet months during the year.
We are also looking for someone who can answer customer service calls, so if you have experience working phones, then please let us know as well.