Internal Email Response Support

Job ID: 39974233

Budget: $10 – $30 USD

I’m looking for a reliable virtual assistant who can take full ownership of responding to our internal team emails. Your main responsibility will be to monitor the shared inbox during agreed-upon hours, draft clear and concise replies, and make sure every message reaches the right colleague in a timely manner.

Scope of work
• Log into our shared Gmail workspace (access provided), review incoming internal messages, and reply on my behalf following the style guide I’ll share.
• Flag any urgent threads and notify me on Slack.
• Keep an informal log of handled conversations so we can track follow-ups and unresolved questions.

What I value
– Excellent written English and a professional, friendly tone.
– Ability to understand company context quickly and route questions to the correct teammate.
– Prompt communication; I expect same-day responses during business hours.

Tools we use
Gmail, Google Workspace labels, and Slack. Familiarity with these platforms is essential.

Deliverable
Consistent, accurate responses to all internal team emails each workday, with a weekly summary report.

If you’ve previously supported executives or managed team inboxes, let me know—along with your typical turnaround time and availability. I’m ready to get started this week.