Full-time Customer Service Support for New Zealand company
Budget: $2 – $8 AUD
I'm looking for an enthusiastic customer service representative to provide full-time, online support for my New Zealand company. (9am - 5pm)
You will be joining an already established team team of 8 staff.
The main focus of this role will be assisting customers through live chat and over the phone during standard business hours.
Key Responsibilities:
- Responding to customer inquiries via email, live chat and phone
- Providing timely and accurate information to customers
- Resolving customer complaints in a professional manner
Ideal Skills:
- Previous experience in customer service roles
- Excellent verbal communication skills
- Fast learner (you will be provided full training) in using our chat software, phone systems and learning our sales techniques
- Goal driven (you will also be rewarded with weekly bonuses subject to meeting targets)
- Able to work during business hours (9 AM - 5 PM NZ Auckland time)
Benefits:
- 15 paid leave dates per year (accumulated and rolled over year to year)
- Sales bonuses for targets
Start date: Immediately
We are open to entry-level candidates with a passion for customer service with a keen ability to learn fast.
You will be joining an already established team team of 8 staff.
The main focus of this role will be assisting customers through live chat and over the phone during standard business hours.
Key Responsibilities:
- Responding to customer inquiries via email, live chat and phone
- Providing timely and accurate information to customers
- Resolving customer complaints in a professional manner
Ideal Skills:
- Previous experience in customer service roles
- Excellent verbal communication skills
- Fast learner (you will be provided full training) in using our chat software, phone systems and learning our sales techniques
- Goal driven (you will also be rewarded with weekly bonuses subject to meeting targets)
- Able to work during business hours (9 AM - 5 PM NZ Auckland time)
Benefits:
- 15 paid leave dates per year (accumulated and rolled over year to year)
- Sales bonuses for targets
Start date: Immediately
We are open to entry-level candidates with a passion for customer service with a keen ability to learn fast.