Email Response Virtual Assistant Needed

My inbox for both customer inquiries and day-to-day business correspondence has outgrown the time I can devote to it, so I’m looking for a committed virtual assistant who can step in and reply on my behalf. You’ll log in to the shared inbox each weekday, draft polite, on-brand replies that follow the templates and tone guidelines I’ll provide, and flag anything that needs my personal attention.

Turnaround matters: I aim for customers to receive a first reply within two business hours and partners within the same working day. Strong written English, a knack for reading between the lines, and solid judgment on when to escalate a message are essential. Familiarity with Gmail and basic use of labels and filters will make the hand-off faster, but any modern email client experience is fine.

Deliverables:
• Daily cleared inbox with all new messages answered or appropriately flagged
• Brief end-of-day summary noting escalated or unresolved conversations

During our initial call I’ll walk you through the message templates, brand voice, and my preferred workflow. Once you’re comfortable, I expect you to handle the inbox independently while keeping me in the loop on anything urgent or unusual.