Daily Customer Support Admin
Budget: $15 – $25 USD
I need a reliable admin who can step straight into our customer‐support workflow. Each day you’ll open our Google Workspace inbox, sort new messages, reply to routine questions, and flag anything that needs my personal attention. Quick, friendly responses are essential, but accuracy matters just as much—every customer should feel heard and receive correct information the first time.
Beyond email, you’ll keep brief internal notes so the rest of the team can see what’s been handled. Because everything happens inside Google Workspace (Gmail, Docs, Sheets, Chat), confidence with these tools is a must from day one.
The role is measured on two things: all customer emails acknowledged within 24 hours and escalation of non-standard issues before day’s end. If that cadence fits your style, I’m ready to grant you access and start our first week together.
Beyond email, you’ll keep brief internal notes so the rest of the team can see what’s been handled. Because everything happens inside Google Workspace (Gmail, Docs, Sheets, Chat), confidence with these tools is a must from day one.
The role is measured on two things: all customer emails acknowledged within 24 hours and escalation of non-standard issues before day’s end. If that cadence fits your style, I’m ready to grant you access and start our first week together.
Related categories:
Data Entry
Customer Support
Time Management
Email Handling
Google Sheets
Google Docs
Administrative Support