Customer Service

I need a customer service representative with extensive long-term experience.

Key Responsibilities:
- Respond to all customer inquiries within 1 hour
- Tackle queries regarding product information
- The working hours should align with the North American time zone
- addressing customer inquiries in the Discord group
- responding to emails

Ideal candidate should possess:
- Excellent email communication skills
- Proficient at handling customer inquiries
- A good understanding of our product
- Be able to work well under pressure and in a fast-paced environment.