Customer Representative Fluent In English, Spanish or French
Budget: $25 – $50 USD
Needs to hire 3 Freelancers
We are currently looking for talented individuals to join our Spanish, French and mostly Canadian Support team - Phone Department. If you think you're who we're looking for, read on!
Responsibilities:
• Assist customers via phone call
• Ablitily to empathize with the customer
• Maintain a positive and professional attitude toward customers at all times
• Acknowledge and resolve customer complaints
• Fill out forms and requests
• Communicate and coordinate with colleagues and supervisors whenever necessary
• Ensure customer satisfaction and provide professional customer support
• Engage in negotiations with customers to secure their continued patronage
• Become acquainted with our products and services in order to increase sales, enhance customer satisfaction, and foster brand loyalty
Requirements:
• At least 6month -1 year of experience in CS & tech support is preferred
• Strong problem-solving and multitasking skills
• Personal interest in providing top-notch quality support for the customer
• Ability to stay calm when customers are stressed or upset
• Self-motivated and willing to learn
• Fluent in both written and spoken English and Spanish or French
• Ability to work 10- 40 hours per week
• Willing to render overtime if needed
We are currently looking for talented individuals to join our Spanish, French and mostly Canadian Support team - Phone Department. If you think you're who we're looking for, read on!
Responsibilities:
• Assist customers via phone call
• Ablitily to empathize with the customer
• Maintain a positive and professional attitude toward customers at all times
• Acknowledge and resolve customer complaints
• Fill out forms and requests
• Communicate and coordinate with colleagues and supervisors whenever necessary
• Ensure customer satisfaction and provide professional customer support
• Engage in negotiations with customers to secure their continued patronage
• Become acquainted with our products and services in order to increase sales, enhance customer satisfaction, and foster brand loyalty
Requirements:
• At least 6month -1 year of experience in CS & tech support is preferred
• Strong problem-solving and multitasking skills
• Personal interest in providing top-notch quality support for the customer
• Ability to stay calm when customers are stressed or upset
• Self-motivated and willing to learn
• Fluent in both written and spoken English and Spanish or French
• Ability to work 10- 40 hours per week
• Willing to render overtime if needed