Bilingual (Hindi & English) Customer Support Executive
Budget: ₹100 – ₹400 INR
I'm seeking a dedicated Customer Support Executive fluent in both Hindi and English. This role primarily involves email correspondence and chat support, addressing a variety of inquiries, including technical support, billing and payments, and general inquiries.
Key Responsibilities:
- Responding to customer queries via email and chat
- Providing assistance with technical issues
- Handling billing and payment inquiries
- Addressing general customer inquiries
Ideal Candidate:
- Basic fluency in Hindi and English
- Prior experience in customer support
- Problem-solving skills for technical assistance
- Understanding of billing and payments processes
- Excellent communication skills
Key Responsibilities:
- Responding to customer queries via email and chat
- Providing assistance with technical issues
- Handling billing and payment inquiries
- Addressing general customer inquiries
Ideal Candidate:
- Basic fluency in Hindi and English
- Prior experience in customer support
- Problem-solving skills for technical assistance
- Understanding of billing and payments processes
- Excellent communication skills