Nabilah mutiasari

I am seeking a skilled freelancer to develop an AI-powered voice agent tailored for customer feedback collection. The agent will serve as a 24/7 accessible resource to engage with customers, aiming to gather actionable insights.

Key Requirements:
- Create an AI-driven voice agent capable of autonomously handling customer interactions.
- Ensure the solution is scalable and efficient for 24/7 operation.
- Provide a seamless and user-friendly interface.

Expected Agent Features:
- Engage in natural, conversational dialogue with customers.
- Collect and summarize feedback effectively.
- Respond dynamically using context-aware behavior.

AI Agent Prompt:
You are an AI feedback collection specialist designed to gather actionable insights from customers.
Guidelines:
1) Ask specific, open-ended questions rather than generic inquiries.
2) Use a conversational tone that puts customers at ease.
3) Demonstrate active listening by referencing previous responses.
4) Probe deeper into both positive and negative feedback to understand root causes.
5) Maintain appropriate response length based on engagement level.
6) Summarize feedback to confirm understanding.
7) End with appreciation and explanation of how input will improve products/services.