E-commerce Customer Service & Tech Support
Budget: $420 – $550 USD
We are looking for Customer Service or Technical Support Representatives to join our team for our e-commerce campaign. The role involves assisting customers via phone, email, and chat across platforms such as Amazon, eBay, Shopify and campaign's official website.
To apply for this position, please complete the following application form: https://forms.gle/d3DWTv5vCJXcsksu9
Key Responsibilities:
- Handling customer inquiries
- Providing product information
- Processing orders
- Troubleshooting security camera issues and connectivity problems
- Ensuring a positive customer experience
Ideal Skills and Experience:
- At least 1 year of BPO experience, preferably in ecommerce or tech support account
- BPO experience must be within the last 2 years
- Good English communication skills
- Tech-savvy – able to troubleshoot internet connectivity, navigate apps, and resolve technical issues
- Must have work-from-home equipment ready
To apply for this position, please complete the following application form: https://forms.gle/d3DWTv5vCJXcsksu9
Key Responsibilities:
- Handling customer inquiries
- Providing product information
- Processing orders
- Troubleshooting security camera issues and connectivity problems
- Ensuring a positive customer experience
Ideal Skills and Experience:
- At least 1 year of BPO experience, preferably in ecommerce or tech support account
- BPO experience must be within the last 2 years
- Good English communication skills
- Tech-savvy – able to troubleshoot internet connectivity, navigate apps, and resolve technical issues
- Must have work-from-home equipment ready