E-commerce Customer Complaint Handler -- 2

I'm looking for someone to handle customer complaints for an e-commerce business via live chat.

Key Responsibilities:
- Manage and resolve customer complaints in real-time
- Maintain a professional and empathetic tone
- Collaborate with other teams to find solutions

Ideal Skills:
- Experience in customer service, especially in live chat
- Strong communication and problem-solving skills
- Familiarity with e-commerce platforms and common customer issues

Experience in the e-commerce industry is a plus.