Improve PrestaShop Chat Module (AI Assistant) - 26/09/2025 08:05 EDT

Job ID: 39825459

Budget: €250 – €750 EUR

We have a chat module on our PrestaShop website that currently uses OpenAI’s API to respond to customers.
We want to improve it by:
- Review the current logic used in the chat module and advise if improvements are needed.
- Enhancing the quality of answers.
- Implement better logging and monitoring to track customer discussions and chatbot performance.
- Integrating authentication to retrieve customer data (e.g., order status).
- Making the chatbot more useful for customer support.

We expect clear documentation on setup and code changes.

Requirements
- Strong knowledge of PHP
- Familiarity with OpenAI API / other external APIs
- Experience with PrestaShop development

Deliverables
- Review of the existing chat logic and recommendations/implementation of improvements
- Enhanced logging system for conversations and errors
- Improved chatbot answers and response quality
- Integration of authentication to allow retrieval of customer data (e.g., order status)
Related categories: PHP eCommerce Prestashop MySQL OpenAI