Ecommerce Store Manager Needed
Budget: $5 – $10 USD
RoyalHair.com (itsroyalhair.com) is looking to add an Online Store Manager (eStore Manager) to our growing eCommerce team. The ideal candidate is a self-starter, can operate autonomously and can problem solve while keeping sight on the details of duties.
The e-Store Manager is responsible for overseeing the daily operations of the ecommerce store(s), ensuring they run smoothly and effectively. This includes but is not limited to storefront maintenance, product creation, order processing, vendor management, customer service support and inventory management. This position requires highly developed time management and attention to details. The ideal candidate must demonstrate an ability to think critically, execute process efficiently, and adapt easily.
Responsibilities
Oversee and monitors online orders to ensure proper processing and on-time fulfillment of ecommerce stores
Participate in client communication in regard to e-store management and processes
Perform administrative activities associated with effective management of store operations
Assist in creating sales offers and promotions and perform quality and assurance checks as needed
Responsible for posting of products by posting product details, ensuring correct linking, pricing.
Provide prompt and efficient client service
Collaborate with the customer relations team in problem solving and tracking online orders
Manage product catalog and inventory and provide status of out of stock and low volume
Requirements
Minimum of two years as a technical professional – preferably working with or for
an agency or in the eCommerce space
Experience in order management, order processing and customer service problem solving
Detail oriented by focusing on the particulars of the work with an understanding of how it impacts the big picture
Customer relations experience a plus
Email marketing experience a plus
Social Media Customer Acquisition a plus
*Please put Royal in subject line when applying
The e-Store Manager is responsible for overseeing the daily operations of the ecommerce store(s), ensuring they run smoothly and effectively. This includes but is not limited to storefront maintenance, product creation, order processing, vendor management, customer service support and inventory management. This position requires highly developed time management and attention to details. The ideal candidate must demonstrate an ability to think critically, execute process efficiently, and adapt easily.
Responsibilities
Oversee and monitors online orders to ensure proper processing and on-time fulfillment of ecommerce stores
Participate in client communication in regard to e-store management and processes
Perform administrative activities associated with effective management of store operations
Assist in creating sales offers and promotions and perform quality and assurance checks as needed
Responsible for posting of products by posting product details, ensuring correct linking, pricing.
Provide prompt and efficient client service
Collaborate with the customer relations team in problem solving and tracking online orders
Manage product catalog and inventory and provide status of out of stock and low volume
Requirements
Minimum of two years as a technical professional – preferably working with or for
an agency or in the eCommerce space
Experience in order management, order processing and customer service problem solving
Detail oriented by focusing on the particulars of the work with an understanding of how it impacts the big picture
Customer relations experience a plus
Email marketing experience a plus
Social Media Customer Acquisition a plus
*Please put Royal in subject line when applying