Amazon/Etsy E-commerce Support Specialist

Job ID: 38170219

Budget: $25 – $50 USD

Position: Amazon/Etsy Customer Assistant
Location: Fully Remote
Salary: $25 per hour
Job Type: Part-time
To handle Amazon refunds and buyer communication for my company.

About Us:
IntegrifyI is a pioneering company that blends creativity with functionality to redefine architectural excellence.Our company has branches in California the USA, Hongkong and
China.The company has been engaged in e-commerce for 6 years,with
an annual sales turnover exceeding 14 million USD. Currently, the
company is actively establishing a strong presence on the
Amazon and Etsy with US identities.


About the Position:
As an Amazon Customer Assistant, you will be responsible for providing exceptional customer service to our clients on the Amazon platform. You will assist in handling customer inquiries, complaints, and refund requests, ensuring customer satisfaction.
Key Responsibilities:
- Respond promptly to customer inquiries and resolve issues.
- Provide support to customers throughout the order process and track order status.
- Assist customers in answering product-related questions and provide relevant information.
- Collaborate with the team to ensure smooth operations and customer satisfaction.
- Maintain accurate records of customer interactions and transactions.
Requirements:
- High school diploma or equivalent. (Exceptional communication skills may be considered)
- Excellent written and verbal communication skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Attention to detail and focus on providing quality customer service.
- Prior experience in customer service or a similar position is preferred.
- Candidates with a valid U.S. Social Security Number (SSN) are preferred.
How to Apply:
If you are interested in joining our team as an Amazon Customer Assistant, please send your resume to [Recruitment Email]. We look forward to having you on board!
IntegrifyI is an equal opportunity employer, and we encourage all qualified individuals to apply, regardless of race, ethnicity, gender, sexual orientation, age, disability, religion, or any other legally protected characteristic.
Related categories: eCommerce Etsy Amazon