Dutch Customer Support Representative
Budget: €12 – €18 EUR
Looking for an experienced Customer Support Representative who is fluent in both English and Dutch. You will make outbound calls to help a small number of Dutch patients to get set up and use our patient app and connected Bluetooth devices. You will then provide subsequent technical support and resolve any queries that may arise via email, phone and live online chat.
Knowledge of the product will be necessary but you will be supported by our support team at all times.
Requirements:
Fluent in both English and Dutch
2+ years experience in a customer support role
Ability to troubleshoot and resolve technical issues
Excellent communication skills both written and oral
Ability to listen and communicate effectively to provide an exceptional customer experience
This is a short term project with the potential for an extension.
Approximately 5 hours a week. This is subject to change and we will need flexibility with this.
Get in touch to find out more!
Knowledge of the product will be necessary but you will be supported by our support team at all times.
Requirements:
Fluent in both English and Dutch
2+ years experience in a customer support role
Ability to troubleshoot and resolve technical issues
Excellent communication skills both written and oral
Ability to listen and communicate effectively to provide an exceptional customer experience
This is a short term project with the potential for an extension.
Approximately 5 hours a week. This is subject to change and we will need flexibility with this.
Get in touch to find out more!