Setting Up Optimized Synology NAS System

Job ID: 39907775

Budget: $30 – $250 USD

Synology NAS Configuration for Sales Representative Company

Company Overview

Our company represents international manufacturers and consists of a small team including:

6 Sales Engineers

1 Accountant

2 Managers

4 Presales Engineers (working remotely)


We are seeking an experienced Synology administrator to configure and optimize our Synology NAS for secure remote access, efficient file sharing, and reliable data synchronization between local and remote users.


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Objectives

1. Centralize all company files (sales, accounting, management, presales) on the Synology NAS.


2. Enable controlled access for each user based on role and department.


3. Allow easy, secure remote access to files from laptops and mobile devices.


4. Ensure files can be accessed and edited offline with automatic synchronization once back online.


5. Resolve certificate and security issues related to remote access.




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Scope of Work

1. Initial Setup & Network Configuration

Verify and update NAS firmware to the latest DSM version.

Configure LAN and WAN access, static IP or DDNS as needed.

Set up Synology’s QuickConnect, VPN, or reverse proxy for secure external access.

Configure Synology SSL certificates and fix certificate mismatch errors for smooth HTTPS remote connections.


2. User Accounts & Permissions

Create user accounts for each team member with appropriate roles.

Set up shared folders and define permissions:

Sales: access to own files + shared sales folders.

Accounting: restricted to financial and invoice data.

Managers: full read/write access across departments.

Presales: limited to technical folders and project documents.


Implement access control for both local and remote users.


3. File Structure & Organization

Design a logical folder structure for departments (Sales, Presales, Accounting, Management, Marketing, etc.).

Migrate existing sales quotes, documents, and data to the NAS with proper versioning.

Enable file version control and backup policies for data recovery.


4. Offline Access & Syncing

Configure Synology Drive for desktop and mobile users.

Enable selective sync and offline file access for traveling employees.

Set up automatic synchronization when users reconnect to the internet.


5. Remote Access Configuration

Configure Synology Drive, DS File, and DS Finder mobile apps for Android and iOS.

Verify secure connection over Wi-Fi and mobile data networks.

Test access from remote laptops and mobile devices.


6. Backup & Security

Configure automatic backup to external drive or Synology C2 / Google Drive / OneDrive.

Implement 2-step verification for all users.

Set up firewall rules, auto-block, and security advisor for NAS protection.

Schedule periodic security and system health checks.


7. Documentation & Training

Provide a short user manual or video walkthrough for staff:

How to access and sync files

How to share documents securely

How to use the NAS remotely


Deliver admin documentation summarizing setup, credentials, and maintenance tasks.



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Deliverables

Fully configured Synology NAS with user-based access.

Secure and reliable remote access (web, desktop, mobile).

Tested offline sync and online data synchronization.

Complete backup strategy in place.

Documentation and user guide.



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Qualifications Required

Proven experience in Synology NAS setup and DSM management.

Knowledge of networking, VPN, SSL certificates, and remote access security.

Experience with small business or sales team data structures preferred.