SAP SD Consultant for Ticket Troubleshooting
Budget: ₹75,000 – ₹150,000 INR
Incident & Ticket Management: Troubleshoot and resolve Level 2/3 incidents, investigate root causes, and work closely with off-shore/global teams to meet strictService Level Agreements (SLAs). • System Configuration: Perform hands-on configuration for sales orders, pricing procedures, shipping points, delivery, and billing.
• Business Process Support: Collaborate with end-users to understand pain points, translate business requirements into functional specifications (for ABAP developers),and execute system enhancements
• Testing & Validation: Create test scripts, perform unit and integration testing, and coordinate User Acceptance Testing (UAT).
• Cross-Module Integration: Maintain and monitor touchpoints between SD and other SAP modules like Materials Management (MM), Logistics Execution (LE), and FinancialAccounting/Controlling (FICO).
• Documentation & Training: Update configuration rationales, create functional specifications, and develop or update end-user training documentation.
• Business Process Support: Collaborate with end-users to understand pain points, translate business requirements into functional specifications (for ABAP developers),and execute system enhancements
• Testing & Validation: Create test scripts, perform unit and integration testing, and coordinate User Acceptance Testing (UAT).
• Cross-Module Integration: Maintain and monitor touchpoints between SD and other SAP modules like Materials Management (MM), Logistics Execution (LE), and FinancialAccounting/Controlling (FICO).
• Documentation & Training: Update configuration rationales, create functional specifications, and develop or update end-user training documentation.
Related categories:
PHP
Training
Testing / QA
Software Architecture
Software Testing
Delivery
Documentation
Billing