Fix Website Loading Error Today

Job ID: 40163796

Budget: $10 – $50 AUD

My website has suddenly stopped opening altogether. Instead of loading the homepage, every browser simply displays “Try: Checking the connection – ERR_NAME_NOT_RESOLVED.” No 404 or 500 screen appears, so I’m assuming this is a DNS or hosting-level problem rather than an in-app bug, but I need an expert to confirm, trace the root cause, and get the site back online.

Here’s what I can share right now:
• The symptom is just that single ERR_NAME_NOT_RESOLVED message—no other error pages.
• I haven’t changed code, design, or plugins recently, so the break is likely server-side (DNS records, SSL, nameservers, firewall, or similar).
• I still have full access to the domain registrar, cPanel / hosting dashboard, and SSH if you need it.

What I need from you:
1. Diagnose exactly why the domain is no longer resolving.
2. Apply the fix (updating DNS records, renewing certificates, adjusting server config, etc.).
3. Verify the site loads normally worldwide—no more connection errors.
4. Provide a brief summary of what went wrong and how you corrected it so I can avoid a repeat.

If you’re comfortable troubleshooting DNS propagation, Apache/Nginx configs, SSL, and hosting panels, this should be a quick rescue mission. I’m ready to give you immediate access and test the site as soon as you’re done.
Related categories: Linux Web Security WordPress Apache DNS Nginx Web Hosting SSL