Virtual Assistant for Sydney-Based Workspace Business

Job ID: 40283863

Budget: $15 – $25 USD

We are looking for an experienced and proactive virtual assistant to support the operations and growth of a flexible workspace business based in Sydney, Australia.

This role is not a basic administrative position. We are looking for someone who understands how small businesses operate and can assist across marketing, lead management, CRM organisation and client communication.

The ideal candidate should already have experience working with online business systems and supporting marketing or sales processes.

Key responsibilities may include:

• Responding to customer enquiries via email, website chat and online platforms
• Managing leads and opportunities inside CRM systems
• Following up enquiries and assisting with lead conversion
• Assisting with outbound outreach and occasional cold calls to potential clients
• Preparing marketing content for social media, email campaigns and website updates
• Supporting digital marketing activities (Google profile updates, social media, directories etc.)
• Maintaining and cleaning CRM databases and client records
• Assisting with website updates and content management (WordPress or similar)
• Helping organise internal systems and workflows

Required experience

We are specifically looking for someone who already has experience in at least some of the following areas:

• Virtual assistant or operations support for a small business
• CRM systems and lead management
• Marketing content creation and social media
• Customer service and online communication
• Sales support or lead follow-up
• Basic website management

Preferred skills

Experience with tools such as:

• CRM platforms
• WordPress
• marketing platforms or social media tools
• email marketing systems
• customer support systems

Strong English communication skills are essential.

Working arrangement

This role will likely begin at 10–20 hours per week and may grow depending on performance and workload.

We are looking for someone reliable who can become a long-term operational support partner, not just a task-based assistant.

Application requirement

Please include:

• a short description of your experience with CRM or sales support
• examples of marketing or customer communication work you have done
• the tools and systems you are comfortable using

Applications that do not address the above will not be considered.