Call Center Operations Manager

I'm seeking an Operations Manager for my new call center, with a strong focus on employee training and call center development, specifically in customer service skills. The selected candidate will primarily be responsible for delivering on-the-job training to our team, ensuring they are equipped to provide excellent service to our clients and running the operation to keep the day routine going.

Ideal skills and experience for the job include:
- Proven track record in managing call center operations
- Extensive experience in employee training and development
- Exceptional customer service skills
- Strong leadership and communication abilities
- Ability to deliver on-the-job training effectively.