Desktop Support
Budget: €250 – €750 EUR
Provide desktop and laptop support for hardware, software, and connectivity issues. Handle desk-side support, IMAC activities, system setup, troubleshooting, security compliance, and VIP user support. Act as the on-site IT contact when needed.
Requirements:
Experience with Windows support and ServiceNow (or similar tools)
Knowledge of EUC tools, MS Office, Outlook, and remote support tools
Good to have: AD, Mac devices, tablets, VPN, and mobile support
Understanding of ITIL processes
Technical degree preferred
Requirements:
Experience with Windows support and ServiceNow (or similar tools)
Knowledge of EUC tools, MS Office, Outlook, and remote support tools
Good to have: AD, Mac devices, tablets, VPN, and mobile support
Understanding of ITIL processes
Technical degree preferred