Fix Windows Software Bug

I’m dealing with a software bug on a Windows machine that’s blocking normal usage, and I need a fresh set of expert eyes to get it resolved quickly. This is strictly a technical issue: no design or content work is involved—just good old-fashioned debugging.

Here’s what I need from you:
• Reproduce the bug reliably on Windows 10/11 (I’ll supply version details, logs, and a video).
• Trace the root cause—whether it sits in the codebase, an external library, or a mis-configured dependency.
• Deliver a clean, well-commented fix or a detailed set of steps I can follow to apply the patch myself.
• Verify the solution with me over a quick screenshare before we call it done.

The code is in Git, built with Visual Studio and .NET, so experience with those tools is essential. If additional utilities (Process Monitor, WinDbg, etc.) are part of your usual toolkit, feel free to wield them.

I’m ready to get started as soon as you are—let me know your availability and how you’d approach the hunt.