osticket open ticket from whatsapp is user in data base
Budget: $250 – $750 USD
I am looking to create an open ticket system using osTicket and WhatsApp. Specifically, I want to be able to send notifications to users via WhatsApp, and have an automatic response sent back by osTicket with relevant information.
The notifications can be tailored to whatever the user requires and should include offer, notification and information messages. Messages sent to the user will be done through WhatsApp and responses will be sent back automatically.
Ultimately, the goal of this project is to allow efficient, direct communication between myself and my users. Having a system which runs from WhatsApp, and is automated as needed, will help streamline the process. Any messages sent, received and processed should also be stored in a database for referral.
The notifications can be tailored to whatever the user requires and should include offer, notification and information messages. Messages sent to the user will be done through WhatsApp and responses will be sent back automatically.
Ultimately, the goal of this project is to allow efficient, direct communication between myself and my users. Having a system which runs from WhatsApp, and is automated as needed, will help streamline the process. Any messages sent, received and processed should also be stored in a database for referral.