Debt collection robot specifications
Budget: $1,500 – $3,000 USD
This project is to create a sales presentation sample of a debt collection system for our customers.
[Required systems]
!. Google DialogFlow
2. Twilio with Amazon Polly
3. Google Cloud SQL
[Conversation Language]
The robot will ask a question in Japanese and get an answer in Japanese. We will provide Japanese questions and answers with English translations for your understanding.
[Outline]
Based on a list of debt receivables, the AI robot will call each debtor and demand payment.
1. Upload the list (Excel) to Google SQL
2. Call each debtor according to the list.
3. Confirm the debtor's willingness to pay
4. Confirm the due date
5. Confirm the amount due
[Basic Functions]
1. Upload a list of debtors (Excel) to Google SQL (See Money01(
2. Call the debtor according to the list of debtors in Google SQL
3. Negotiate with the debtor
4. Report the results to Google SQL
5. Create a daily debt collection report from SQL (See Money02)
[Negotiation functions]
1. Confirm the debtor's name is correct.
(A) If "Yes," go to Section 2 to confirm the debt details.
(B) If "No," get the name of the person who answers and apologize. Hang up the phone.
2. Confirmation of debt
(Example)
"You purchased a mobile phone on April 15 but have not paid for it, so we have called you to request payment. Do you agree?"
(A) If "Yes," go to section 3 to negotiate the payment with the debtor.
(B) If "No," go to section 4 to get a reason.
3. payment negotiation
"Then, could you make payment by October 31?"
If "Yes," go to section 5 to give our bank account number.
If "No," go to section 6 for a new payment date.
4. No recognition of debt
Confirm the reason why the debtor hasn't made payment.
Examples:
1. I don't remember this at all.
2. I am not satisfied with the product.
3. I don't have the money.
Enter the debtor's reasons in the debtor list. Tell the debtor that our supervisor will contact you shortly.
5. Notice of our bank account number
“Our bank is Mitsui Sumitomo Akasaka Branch. The account number is Futsu 1234567. Could you repeat the number?"
If the debtor is OK, thank the debtor and hang up the phone.
6. Get a new payment date and determine if there will be unpaid interest.
"Then, when could you make payment?"
According to the debtor's reply, notify that there will be unpaid interest.
If "Yes," go to section 5. If "No," tell the debtor, "Our supervisor will contact you shortly."
[Required systems]
!. Google DialogFlow
2. Twilio with Amazon Polly
3. Google Cloud SQL
[Conversation Language]
The robot will ask a question in Japanese and get an answer in Japanese. We will provide Japanese questions and answers with English translations for your understanding.
[Outline]
Based on a list of debt receivables, the AI robot will call each debtor and demand payment.
1. Upload the list (Excel) to Google SQL
2. Call each debtor according to the list.
3. Confirm the debtor's willingness to pay
4. Confirm the due date
5. Confirm the amount due
[Basic Functions]
1. Upload a list of debtors (Excel) to Google SQL (See Money01(
2. Call the debtor according to the list of debtors in Google SQL
3. Negotiate with the debtor
4. Report the results to Google SQL
5. Create a daily debt collection report from SQL (See Money02)
[Negotiation functions]
1. Confirm the debtor's name is correct.
(A) If "Yes," go to Section 2 to confirm the debt details.
(B) If "No," get the name of the person who answers and apologize. Hang up the phone.
2. Confirmation of debt
(Example)
"You purchased a mobile phone on April 15 but have not paid for it, so we have called you to request payment. Do you agree?"
(A) If "Yes," go to section 3 to negotiate the payment with the debtor.
(B) If "No," go to section 4 to get a reason.
3. payment negotiation
"Then, could you make payment by October 31?"
If "Yes," go to section 5 to give our bank account number.
If "No," go to section 6 for a new payment date.
4. No recognition of debt
Confirm the reason why the debtor hasn't made payment.
Examples:
1. I don't remember this at all.
2. I am not satisfied with the product.
3. I don't have the money.
Enter the debtor's reasons in the debtor list. Tell the debtor that our supervisor will contact you shortly.
5. Notice of our bank account number
“Our bank is Mitsui Sumitomo Akasaka Branch. The account number is Futsu 1234567. Could you repeat the number?"
If the debtor is OK, thank the debtor and hang up the phone.
6. Get a new payment date and determine if there will be unpaid interest.
"Then, when could you make payment?"
According to the debtor's reply, notify that there will be unpaid interest.
If "Yes," go to section 5. If "No," tell the debtor, "Our supervisor will contact you shortly."