CS Team Performance Scorecard
Budget: $10 – $150 CAD
I need an Excel-based scorecard to track my Customer Service team's performance. The scorecard should include:
- Data Tracking:
- Number of calls answered
- Number of chats completed
- Performance KPIs
- Data Presentation:
- Performance KPIs should be visualized using graphs/charts
Ideal Skills & Experience:
- Proficiency in Excel
- Experience creating performance scorecards
- Ability to design graphs and charts for data visualization
- Data Tracking:
- Number of calls answered
- Number of chats completed
- Performance KPIs
- Data Presentation:
- Performance KPIs should be visualized using graphs/charts
Ideal Skills & Experience:
- Proficiency in Excel
- Experience creating performance scorecards
- Ability to design graphs and charts for data visualization
Related categories:
Visual Basic
Data Processing
Data Entry
Excel
Excel Macros
Data Visualization
Data Analysis
Performance Management