what's app Product Info Chat Admin
Budget: ₹12,500 – ₹37,500 INR
I run a WhatsApp line that fields daily questions about our products, and I need help keeping responses quick, polite, and consistent with the information we provide. Your core responsibility will be to give accurate product details—no sales closing or complaint handling—just clear, friendly answers that follow the script and price list I supply.
What the work looks like
• Log in to our dedicated WhatsApp number for 4–6 hours each day.
• Reply to every incoming message using the approved template and wording.
• Update a simple log so I can see how many chats you handled and any follow-ups needed.
Tools & resources
• WhatsApp only—no extra software.
• A stable internet connection and fast, tidy Indonesian typing are essential.
• You will receive a step-by-step guide, product catalog, and ready-to-use message snippets before your first shift.
Success criteria
• All questions answered within the agreed response time.
• Information matches the official guide 100 %.
• Daily chat summary sent at the end of each shift.
If you’re organised, enjoy structured communication, and can start soon, this role should be a great fit.
What the work looks like
• Log in to our dedicated WhatsApp number for 4–6 hours each day.
• Reply to every incoming message using the approved template and wording.
• Update a simple log so I can see how many chats you handled and any follow-ups needed.
Tools & resources
• WhatsApp only—no extra software.
• A stable internet connection and fast, tidy Indonesian typing are essential.
• You will receive a step-by-step guide, product catalog, and ready-to-use message snippets before your first shift.
Success criteria
• All questions answered within the agreed response time.
• Information matches the official guide 100 %.
• Daily chat summary sent at the end of each shift.
If you’re organised, enjoy structured communication, and can start soon, this role should be a great fit.
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