datamining , customer satisfaction servqual and qfd
Budget: £18 – £36 GBP
i want to you to review the file i will send to you about different techniques used to improve customer satisfaction include servqual, qfd ,kano model and data mining . how these techniques used to find the most important features that affect customer satisfaction then the document talk about how the integration between kano and qfd and sevqual could enahance the customer satisfaction by selecting the most important features then talk about how the integration between kano model and data mining could enhance the customer satisfaction by finding the common features in both kano and feature selection techniques . then the last comment how to show this comparison in a table to make it clear for the reader how the integration is good