Mid-Level Customer Support Expert - 20/03/2024 03:47 EDT
Budget: $15 – $25 USD
Hello everybody , I'm in need of a dedicated Mid-Level Customer Support Specialist, who boasts a strong background in customer service. Your core role will encompass handling customer queries, managing complaints and giving detailed product information.
I'm mainly looking for profiles from Europe (all European countries), North America (USA or Canada) and/or South America (Argentina, Colombia, Paraguay, Uruguay or Mexico).
Key responsibilities:
get/download our client property (review and correct wrong information - if any)
• post/advertise it on our partner marketplace/platform or mobile application: Booking.com
• maintain the calendar up to date
• manage each account efficiently (reply to inquiries and/or accept bookings, inform guests about availability or unavailability) in order to maintain a high acceptance rate
• forward all guest information to your supervisor (name, email, phone number, reservation number, booking period and guest payment information)
The requirements for the applicant include strong attention to details, college degree, access to email and knowledge of use a device (computer or phone), basic software tools (Microsoft Office - Word & Excel). Excellent communication skills and responsiveness are equally important.
We need Customer Support Specialists who are able to join our travel project.
Thank you for your interest
I'm mainly looking for profiles from Europe (all European countries), North America (USA or Canada) and/or South America (Argentina, Colombia, Paraguay, Uruguay or Mexico).
Key responsibilities:
get/download our client property (review and correct wrong information - if any)
• post/advertise it on our partner marketplace/platform or mobile application: Booking.com
• maintain the calendar up to date
• manage each account efficiently (reply to inquiries and/or accept bookings, inform guests about availability or unavailability) in order to maintain a high acceptance rate
• forward all guest information to your supervisor (name, email, phone number, reservation number, booking period and guest payment information)
The requirements for the applicant include strong attention to details, college degree, access to email and knowledge of use a device (computer or phone), basic software tools (Microsoft Office - Word & Excel). Excellent communication skills and responsiveness are equally important.
We need Customer Support Specialists who are able to join our travel project.
Thank you for your interest