Bilingual Declaration and Forms Review (English/Spanish) -- 2
Budget: £10 – £15 GBP
The Declaration Reviewer, calls our clients and reviews all forms with the client once their case is ready for review. The Reviewer ensures that the client agrees to all documentation, form particulars, and content in the declaration before the client signs.
You will work hand in hand with the interviewers and the declaration writers, once the interviews are done and documented, these documents will go to the declaration and form review team, and your main task will be to read and verify with the client in detail the declaration that was documented to verify that everything is in order and the client is aware of how the declaration is structured and/or documented.
Duties/Responsibilities:
- Utilize RingCentral to call clients during their prearranged appointment scheduled in MyCase
- Read the declarations in Spanish and verify all client personal information is accurate in all forms,
- Make all corrections advised by the client
- Collect Biometric data
- Verify and collect any additional information from the client that may be needed.
Required Skills/Abilities:
- Social work, psychology, clinical psychology, or related previous experience ( PLUS).
- Proofreading -detail oriented-
- English verbal and written communication skills
- Strong customer service ( MUST)
- Bilingual (Spanish English)
- Positive attitude
- Strong organizational skills and attention to detail
- Proven ability to meet deadlines and time manage themselves without supervision
- Adaptability to changes in a fast-paced environment.
• Strong typing and computer skills are required, including knowledge of and proficiency with Microsoft Word, Outlook, Excel, and other software programs.
• Ability to perform research, data collection, and analysis of information
• Able to stay focused and organized
• Ability to meet a flexible work schedule including nights, weekends, and holidays as business need dictates.
Computer and Microsoft Office - high attention to detail required, time management. Speed reading and typing skills
• Availability to sit down for 8 hours speaking on the phone with one break in between. ( ideally not working a second job)
• Private area where to work without any distractions.
• English proficiency level B2 minimum.
• Ability to type while listening to a person talk.
• Excellent listener.
• Great communication skills.
• Comfortable with being managed closely.
Schedule: Full-time: Tuesday to Friday 2 p.m. to 11 p.m. EST and Saturday 10 a.m. to 7 p.m. EST.
Pay rate: 6.20 per hour.
A great candidate will be comfortable speaking fluently with clients in either English or Spanish and be able to build relationships quickly over the phone, email, and text. They will need to have access to reliable internet and be excited to multi-task in a fast-paced environment.
Apply today and join our great team! We would love to have you join our growing team and grow with us! ??
You will work hand in hand with the interviewers and the declaration writers, once the interviews are done and documented, these documents will go to the declaration and form review team, and your main task will be to read and verify with the client in detail the declaration that was documented to verify that everything is in order and the client is aware of how the declaration is structured and/or documented.
Duties/Responsibilities:
- Utilize RingCentral to call clients during their prearranged appointment scheduled in MyCase
- Read the declarations in Spanish and verify all client personal information is accurate in all forms,
- Make all corrections advised by the client
- Collect Biometric data
- Verify and collect any additional information from the client that may be needed.
Required Skills/Abilities:
- Social work, psychology, clinical psychology, or related previous experience ( PLUS).
- Proofreading -detail oriented-
- English verbal and written communication skills
- Strong customer service ( MUST)
- Bilingual (Spanish English)
- Positive attitude
- Strong organizational skills and attention to detail
- Proven ability to meet deadlines and time manage themselves without supervision
- Adaptability to changes in a fast-paced environment.
• Strong typing and computer skills are required, including knowledge of and proficiency with Microsoft Word, Outlook, Excel, and other software programs.
• Ability to perform research, data collection, and analysis of information
• Able to stay focused and organized
• Ability to meet a flexible work schedule including nights, weekends, and holidays as business need dictates.
Computer and Microsoft Office - high attention to detail required, time management. Speed reading and typing skills
• Availability to sit down for 8 hours speaking on the phone with one break in between. ( ideally not working a second job)
• Private area where to work without any distractions.
• English proficiency level B2 minimum.
• Ability to type while listening to a person talk.
• Excellent listener.
• Great communication skills.
• Comfortable with being managed closely.
Schedule: Full-time: Tuesday to Friday 2 p.m. to 11 p.m. EST and Saturday 10 a.m. to 7 p.m. EST.
Pay rate: 6.20 per hour.
A great candidate will be comfortable speaking fluently with clients in either English or Spanish and be able to build relationships quickly over the phone, email, and text. They will need to have access to reliable internet and be excited to multi-task in a fast-paced environment.
Apply today and join our great team! We would love to have you join our growing team and grow with us! ??