Fix Cyclone BLK360 Export Crashes
Budget: £5 – £10 GBP
I’m working in Leica Cyclone BLK360 Edition and every time I try to export a consolidated RCP or a single E57 the program crashes mid-export. The crash happens consistently during the export process—never at launch or after completion—so I never get a usable file out of the workflow.
My workstation has 32 GB of RAM, yet the project itself sits at roughly 80 GB, so I suspect there may be a memory-management or cache issue behind the failure. I’ve already tried the obvious fixes: rebooting, reinstalling Cyclone, and clearing all temp and cache folders, but the problem persists.
I need someone who understands Cyclone BLK360 Edition (and ideally the nuances of RCP/E57 generation) to:
• Diagnose the precise cause of the crash—whether it’s hardware limits, a corrupt bundle, version mismatch, or something else.
• Provide and implement a clear fix or workflow adjustment so I can export both an RCP and a single-file E57 without errors.
• Give me a brief, easy-to-follow note of any settings or steps I should repeat on future projects to avoid the same issue.
A successful outcome is simple: Cyclone completes the export and the resulting files open correctly in Autodesk ReCap or any standard E57 viewer. I can make the project folder and crash logs available via secure transfer as soon as we start.
My workstation has 32 GB of RAM, yet the project itself sits at roughly 80 GB, so I suspect there may be a memory-management or cache issue behind the failure. I’ve already tried the obvious fixes: rebooting, reinstalling Cyclone, and clearing all temp and cache folders, but the problem persists.
I need someone who understands Cyclone BLK360 Edition (and ideally the nuances of RCP/E57 generation) to:
• Diagnose the precise cause of the crash—whether it’s hardware limits, a corrupt bundle, version mismatch, or something else.
• Provide and implement a clear fix or workflow adjustment so I can export both an RCP and a single-file E57 without errors.
• Give me a brief, easy-to-follow note of any settings or steps I should repeat on future projects to avoid the same issue.
A successful outcome is simple: Cyclone completes the export and the resulting files open correctly in Autodesk ReCap or any standard E57 viewer. I can make the project folder and crash logs available via secure transfer as soon as we start.