Manage Your Scheduled Activity and Post Questions by Phone -- 3
Budget: $250 – $750 USD
Respond faster to scheduling questions with MakeTime - at the speed of voice and phone.
Voice in information hands-free by phone.
Get answers by text and phone.
Select or Remove info with phone buttons.
It’s that simple.
Schedule | Courses & Skills | Supplies | Orders | Library | Coupons | Healthcare | Gifts |
Travel | Repairs & Warranties | Events | Exercise | Bills & Maintenance | Remember
MakeTime is a set of tools to easily manage, visualize and hear your scheduled activity by text and phone.
Interact with your info anytime, by phone. View all of your scheduled activity on a single page, and print it.
Or, get specific answers by text or phone.
*Includes GoogleSheet and phone attendant to manage personal info. Update type, text, phone button, or voicemail.
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1. Before making an update by phone, confirm that your information is up to date in the Virtual PBX phone attendant.
1a. Confirm the user information matches between the source and the Virtual PBX ‘greeting’ fields.
1a. MakeTime GoogleSheet > ‘Ask’ page and
1b. TTS Google Sheet > ‘Media’ page
Example:
i) ‘Coupons’ blurb is saved in MakeTime GoogleSheet > Ask > B49.
ii) Coupons TTS callflow field is imported to TTS Google Sheet H7.
iii) The field is fed by TTS Google Sheet to VPBx audio ‘greeting’ fields. (Listened to by the user.)
iv) TTS callflow field is accessible via VirtualPBX API. (see TwiML Verbs section, “Say” field and “Custom noun”.)
2. After entering PIN to authenticate the user, she listens to her scheduled activity via the phone attendant, and can press phone buttons to ‘Remove’, ‘Remove Previous’ or ‘Select’ an item being heard.
2a. User responses for ‘Remove’, ‘Remove Previous’ or ‘Select’.buttons are saved as “DTMF” responses (i.e., 1, 2, 3…9) responses in Virtual PBX database.
2b. User’s ’Remove’, ‘Remove Previous’ and ‘Select’ options can be retrieved via VPBx API.
API: https://developer.virtualpbx.com/pivot. Find on “DTMF” and you’ll find instructions for retrieving data from that field (“Digits”).
Note: Webhooks are also an option for data transfer (please confirm security if using this method).: https://developer.virtualpbx.com/Webhooks-a8bfbe0c04ad4993a231488e3dd2f0f2
3. When user presses a phone button to ‘Remove’, ‘Remove Previous’ or ‘Select’, play a friendly sound to confirm the command was ‘received’ and is processing.
4. When user chooses “Coupons”, and listens to her low/out supplies and upcoming food expirations, he/she can ‘Remove’ or ‘Remove previous’ items.
Example. He hears:
“Coupons. You can press 1 to remove, 2 to remove the previous , 3 to add, and * to go back.
“Coupon 1 …Coupon 4 little caesar 5 dollars July 2 2023 -[1684x] [End 4] Coupon 5 Walgreens 5 dollars July 5 2024 -[1690x] [End 5] Coupon 6 Walgreens 5 dollars July 5 2024 -[1691x] [End 6] …Coupon 11 FoodMaxx 8 dollars July 6 2023 -[1784x] [End 11] Coupon 12 FoodMaxx 8 dollars July 6 2023 -[1785x] [End 12]”
Note: The bracketed information exists in the greeting blurbs but may NOT read out by the Virtual PBx TTS reader. (Currently they are read-out; in the future they may NOT be read-out to the user.)
While listening to Coupon 11, user presses 1 to Remove, or 2 to Remove Previous.
5. When user presses ‘Remove’ or ‘Remove Previous’, the bracketed code is saved to the MakeTime Google Sheet > Enter page:
“xmt 113x” or “xmt 1684x.”
6. When a user chooses to listen to a poll/survey on a phone attendant option without a PIN required, the user’s response is saved, to the MakeTime Google Sheet > Enter page:
“xmt select 113x” or “xmt select 1684x.”
Other Considerations:
A. User can hear a greeting only when the content in VirtualPBX matches content in MakeTime GoogleSheet “Ask” field.
B. User never hears a lull in greeting audio. Updates queue and process after he stops listening to/updating field.
C. I have requested that Virtual PBX ‘skip over’ the bracketed remove codes in their audio read-outs in near future.
Voice in information hands-free by phone.
Get answers by text and phone.
Select or Remove info with phone buttons.
It’s that simple.
Schedule | Courses & Skills | Supplies | Orders | Library | Coupons | Healthcare | Gifts |
Travel | Repairs & Warranties | Events | Exercise | Bills & Maintenance | Remember
MakeTime is a set of tools to easily manage, visualize and hear your scheduled activity by text and phone.
Interact with your info anytime, by phone. View all of your scheduled activity on a single page, and print it.
Or, get specific answers by text or phone.
*Includes GoogleSheet and phone attendant to manage personal info. Update type, text, phone button, or voicemail.
—------------------
1. Before making an update by phone, confirm that your information is up to date in the Virtual PBX phone attendant.
1a. Confirm the user information matches between the source and the Virtual PBX ‘greeting’ fields.
1a. MakeTime GoogleSheet > ‘Ask’ page and
1b. TTS Google Sheet > ‘Media’ page
Example:
i) ‘Coupons’ blurb is saved in MakeTime GoogleSheet > Ask > B49.
ii) Coupons TTS callflow field is imported to TTS Google Sheet H7.
iii) The field is fed by TTS Google Sheet to VPBx audio ‘greeting’ fields. (Listened to by the user.)
iv) TTS callflow field is accessible via VirtualPBX API. (see TwiML Verbs section, “Say” field and “Custom noun”.)
2. After entering PIN to authenticate the user, she listens to her scheduled activity via the phone attendant, and can press phone buttons to ‘Remove’, ‘Remove Previous’ or ‘Select’ an item being heard.
2a. User responses for ‘Remove’, ‘Remove Previous’ or ‘Select’.buttons are saved as “DTMF” responses (i.e., 1, 2, 3…9) responses in Virtual PBX database.
2b. User’s ’Remove’, ‘Remove Previous’ and ‘Select’ options can be retrieved via VPBx API.
API: https://developer.virtualpbx.com/pivot. Find on “DTMF” and you’ll find instructions for retrieving data from that field (“Digits”).
Note: Webhooks are also an option for data transfer (please confirm security if using this method).: https://developer.virtualpbx.com/Webhooks-a8bfbe0c04ad4993a231488e3dd2f0f2
3. When user presses a phone button to ‘Remove’, ‘Remove Previous’ or ‘Select’, play a friendly sound to confirm the command was ‘received’ and is processing.
4. When user chooses “Coupons”, and listens to her low/out supplies and upcoming food expirations, he/she can ‘Remove’ or ‘Remove previous’ items.
Example. He hears:
“Coupons. You can press 1 to remove, 2 to remove the previous , 3 to add, and * to go back.
“Coupon 1 …Coupon 4 little caesar 5 dollars July 2 2023 -[1684x] [End 4] Coupon 5 Walgreens 5 dollars July 5 2024 -[1690x] [End 5] Coupon 6 Walgreens 5 dollars July 5 2024 -[1691x] [End 6] …Coupon 11 FoodMaxx 8 dollars July 6 2023 -[1784x] [End 11] Coupon 12 FoodMaxx 8 dollars July 6 2023 -[1785x] [End 12]”
Note: The bracketed information exists in the greeting blurbs but may NOT read out by the Virtual PBx TTS reader. (Currently they are read-out; in the future they may NOT be read-out to the user.)
While listening to Coupon 11, user presses 1 to Remove, or 2 to Remove Previous.
5. When user presses ‘Remove’ or ‘Remove Previous’, the bracketed code is saved to the MakeTime Google Sheet > Enter page:
“xmt 113x” or “xmt 1684x.”
6. When a user chooses to listen to a poll/survey on a phone attendant option without a PIN required, the user’s response is saved, to the MakeTime Google Sheet > Enter page:
“xmt select 113x” or “xmt select 1684x.”
Other Considerations:
A. User can hear a greeting only when the content in VirtualPBX matches content in MakeTime GoogleSheet “Ask” field.
B. User never hears a lull in greeting audio. Updates queue and process after he stops listening to/updating field.
C. I have requested that Virtual PBX ‘skip over’ the bracketed remove codes in their audio read-outs in near future.