E-commerce Fashion Customer Service Specialist -- 2

Job ID: 39414891

Budget: ₹37,500 – ₹75,000 INR

I'm searching for a customer service representative for my e-commerce fashion brand. Your role will involve handling customer queries and ensuring their satisfaction. In this role, some key requirements include:

- Excellent English skills: Your communication must be clear, concise, and compelling. You should be able to solve customer issues effectively.
- Womenswear Fashion Knowledge: You must be familiar with fabric types and care, as well as sizing and fit for women's clothing. This knowledge will be crucial in responding to customer inquiries.
- Proficiency in Excel: You'll be responsible for data entry, organization, creating/updating spreadsheets, and generating reports and analysis.

Ideal candidates should have prior experience in customer service, a keen interest in womenswear fashion, and demonstrable experience with Excel. Your ability to offer top-notch, fashion-informed customer service will be a key factor in our success.