Remote job
Budget: $30 – $250 USD
Responsibilities for Data Entry
Enter personal customer information into databases as collected upon forms or spreadsheets
Review all data for errors and report and unusually findings to management
Collect and determine completed of all information before entering data into software programs
Scan and print required documents needed to collect information for data entry
Work following privacy guidelines as dictated by state and federal law
Generate weekly and monthly reports regarding sales information or areas to be improved upon
Ensure proper updates of required software and train new employees as needed on company processes
File and organize paperwork used to enter data into programs to keep a record of original documents
Qualifications for Data Entry
High school diploma or equivalent degree is required
Exceptional knowledge of office computer systems and software
Strong written and communication skills with clients and customers
Experience working in data entry software and maintaining detailed information regarding available stock and supplies or other data
Ability to effectively work within record software and update files accurately
Organize and add detailed information to the personal calendar of management and other members of staff
Continuing education regarding best practices in database organization
Experience maintaining a professional level of privacy in accordance with HIPAA or other relevant regulations
Maintain and order office and supplies as requested by management and staff
Customer service:
Responsibilities for Customer Service Representative
Respond to customer inquiries and requests via telephone, email, and chat in a timely fashion
Document all inquires, requests, resolutions, and follow-up tasks
Escalate inquires and requests as necessary to the appropriate department or person following outlined guidelines
Display a courteous and empathetic attitude to all customers
Perform research to answer customer inquiries and requests
Grow existing customer accounts through exceptional customer service and effective sales techniques
Meet quantitative performance metrics as outlined
Keep customer accounts current by updating databases during calls
Qualifications for Customer Service Representative
High school diploma or general education degree (GED) required
1 year of customer service experience
Experience working with inbound and outbound calls, customer retention, and inside sales preferred
Proficient in Microsoft Office
Excellent interpersonal and communication skills
Comfortable working in a high volume role
Demonstrated ability to prioritize tasks and manage time efficiently
Basic computer skills in various software and web-based applications
Enter personal customer information into databases as collected upon forms or spreadsheets
Review all data for errors and report and unusually findings to management
Collect and determine completed of all information before entering data into software programs
Scan and print required documents needed to collect information for data entry
Work following privacy guidelines as dictated by state and federal law
Generate weekly and monthly reports regarding sales information or areas to be improved upon
Ensure proper updates of required software and train new employees as needed on company processes
File and organize paperwork used to enter data into programs to keep a record of original documents
Qualifications for Data Entry
High school diploma or equivalent degree is required
Exceptional knowledge of office computer systems and software
Strong written and communication skills with clients and customers
Experience working in data entry software and maintaining detailed information regarding available stock and supplies or other data
Ability to effectively work within record software and update files accurately
Organize and add detailed information to the personal calendar of management and other members of staff
Continuing education regarding best practices in database organization
Experience maintaining a professional level of privacy in accordance with HIPAA or other relevant regulations
Maintain and order office and supplies as requested by management and staff
Customer service:
Responsibilities for Customer Service Representative
Respond to customer inquiries and requests via telephone, email, and chat in a timely fashion
Document all inquires, requests, resolutions, and follow-up tasks
Escalate inquires and requests as necessary to the appropriate department or person following outlined guidelines
Display a courteous and empathetic attitude to all customers
Perform research to answer customer inquiries and requests
Grow existing customer accounts through exceptional customer service and effective sales techniques
Meet quantitative performance metrics as outlined
Keep customer accounts current by updating databases during calls
Qualifications for Customer Service Representative
High school diploma or general education degree (GED) required
1 year of customer service experience
Experience working with inbound and outbound calls, customer retention, and inside sales preferred
Proficient in Microsoft Office
Excellent interpersonal and communication skills
Comfortable working in a high volume role
Demonstrated ability to prioritize tasks and manage time efficiently
Basic computer skills in various software and web-based applications