Remote Customer Service and Data Entry Trainee with Expertise in European Geography and Freight Forwarding Rolling One-Year Contract -- 2

Job ID: 38814459

Budget: €6 – €12 EUR

About Us:
On The Spot Broker LTD is a trusted provider of time-sensitive customs clearance and logistics services. We are seeking a highly motivated individual to join our team as a Customer Service and Data Entry Trainee. This role is fully remote, offering flexibility while requiring a high level of availability and commitment.

Role Overview:
The successful candidate will manage data entry, customer service, and administrative tasks. Comprehensive training will be provided, making this an excellent opportunity for individuals looking to start a career in this field.

Key Responsibilities:

Perform accurate data entry tasks using company-provided systems.
Communicate with customers via email and phone, providing prompt and professional responses.
Handle multiple tasks simultaneously in a fast-paced environment.
Ensure timely submission of documentation and reports.
Requirements:

Fluency in English (proficiency in Polish is a bonus, but not mandatory).
Excellent knowledge of European geography and a basic understanding of freight forwarding.
Reliable high-speed internet connection and a well-equipped home office (modern computer, headset, etc.).
Availability 7 days a week to manage workload demands.
Strong proficiency in Microsoft Outlook and Excel, with the ability to work quickly and efficiently.
Willingness to thrive under pressure and handle multiple tasks simultaneously.
What We Offer:

A rolling one-year contract facilitated through Freelancer.com, ensuring secure and transparent payments.
Comprehensive training and ongoing support to ensure your success.
An opportunity to work in the growing field of customs clearance and logistics.
Additional Information:
We are seeking individuals with entry-level experience. The role will require flexible working hours to accommodate different time zones and workload demands. The work schedule will be fixed with predetermined working hours. This position involves a high level of direct customer interaction, requiring excellent communication skills and responsiveness. The trainee is expected to be available full-time, ensuring they can handle workload demands effectively.

Payment Terms:
All payments will be facilitated via Freelancer.com’s Milestone Payments feature, ensuring adherence to platform rules and regulations. The contract will comply with Freelancer.com’s User Agreement and Privacy Policy.

How to Apply:
Submit your application through Freelancer.com, including:

Details about your internet connection and hardware setup.
Any relevant skills or experience.