Remote Call Receptionist

Job ID: 39819854

Budget: $250 – $750 USD

Summary
We are a family-owned self-storage business with locations across three states — and we’re growing! We’re looking for an energetic, reliable professional with excellent English communication skills to join our team as a Remote Call Receptionist. As the first point of contact for our customers, you’ll play a key role in creating a positive experience. This position is ideal for someone who is friendly, detail-oriented, and committed to providing outstanding customer service.

Responsibilities:
- Answer inbound customer calls in a professional and courteous manner
- Provide unit availability and pricing information
- Assist customers with payments, rentals, and problem resolution
- Direct calls to management when necessary
- Support with light administrative and operational tasks when not on calls

Position Details
Schedule: Part-time, minimum of 20 hours weekly upon completion of training (with a possibility of long-term work)
Pay: $6.00 per hour (with bonuses, PTOs, and Paid Holidays after the conditional period)
Training: Paid training provided and completed within two weeks before transitioning to regular hours
Initial Period: 30-day conditional period (effective from completion of training); performance review at the end of this period

Technical Requirements
- Desktop or laptop computer with a current operating system
- Reliable, high-speed internet connection
- Ability to run multiple browser tabs simultaneously
- Noise-cancelling headset with microphone (required)
- Webcam for training and meetings (as needed)
- Quiet, distraction-free workspace

Application Process
As part of the application, candidates will submit an audio file.
Apply here: [Removed by Freelancer.com]
(Only those who applied using the form will be considered)

NO AGENCIES PLEASE. We have our in-house call team.